Groups

Groups can be used to give a number of users specific permissions.

Each group can only be assigned permissions for one Object Type.

Assigning groups permissions is useful in cases such as sales territories. For example, a company may have a state field that is used to set up regions:

  • West Coast sales group gets permissions for entities with State values WA, OR, or CA
  • Rocky Mountains sales group gets permissions for entities with State values ID, MT, WY, CO, AZ, or NM
  • A Western Sales VP would be added as a user to both sales groups to be able to view all western states.

Create a Group

To create a group, from the Groups page, click on “CREATE GROUP”.

You will be asked to:

  1. Name your group
  2. Give your group a description

Group Options

From the Groups page you can click on a group to access more details.

From the actions menu drop down you can: edit a group, copy a group, or delete a group.

On the details page of a group you can:

  • View more information about the group including: Name, who created the group, group members, the permissions given to the group (if they already exist)
  • Edit the group: name, and description
  • Delete the group
  • Add or Remove members from the group
  • Add permissions (if no permissions exist)
  • Edit or Delete permissions (if permissions exist)

Note: these settings may take 30 - 60 minutes before taking effect upon first configuration. Until then, all objects with the object type of the group will be hidden from all users

Additional information

Once a value is assigned to a permission of a group, any values not assigned will not be visible to any other user. This means for all values to be visible, you must assign them to permissions of one or more groups. If you only need a subset of values to be visible, then you only need to assign those values to the groups you create.

If permissions have been assigned to a value, any users not part of the group or groups with permissions for those values will not be able to see any objects that include those values.

To ensure that users can view all objects they should have access to, appropriate users should be added to all appropriate groups that have permissions associated with values of the objects the users should have access to. For example, the Sales Territory groups:

  • West Coast sales group gets permissions for objects with State values WA, OR, or CA
  • Any user outside sales that needs to view objects with State values WA, OR, or CA, should be added to the West Coast sales group or another group that has permissions associated with values WA, OR, or CA.